[스크랩] [비즈]손님이 방문했을 때

[비즈니스 영어회화]방문객 응대회화 　 1. 손님이 방문했을 때 (접수처에서) R: Good morning. May I help you? V: Yes, I'd like to see Mr. Kim, please. R: May I have your name, sir? V: I'm Paul Robinson of IBM. R: I'll call Mr. Kim's office. One moment, please. (인터폰으로) R: This is reception, Ms. Lee. Mr. Paul Robinson of IBM would like to see Mr. Kim. S: I'll see if he's available. One moment, please. (손님에게) R: Thank you for waiting, Mr. Robinson. Mr. Kim can see you now. His secretary is coming down now. Would you like to have a seat over there and wait for a few minutes? V: Thank you. S: Mr. Robinson? I'm Mr. Kim's secretary. I'll take you to his office. Please come this way. -------------------------------------------------------------------------------- ● 약속이 되어 있는 손님이 방문했을 때 R: Good morning. May I help you? V: Yes, my name is Paul Robinson of IBM. I have an appointment with Mr. Kim at 10. R: Yes, Mr. Robinson. I'll call Mr. Kim's office. One moment, please. (인터폰으로) S: Oh, yes. Please send him up. R: Yes, thank you. (손님에게) R: Thank you for waiting, Mr. Robinson. Mr. Kim is expecting you. Please take the elevator on your right to the 7th floor. Mr. Kim's office is on the left side. V: Thank you.　 ● 회사내의 장소. 방향을 가리킬 때 V: Excuse me. I'm trying to find the ladies' room. R: Yes, ma'am. Go straight down the hall and turn right at the corner. You'll see it right away. V: Thank you. R: You're welcome. ☆ ☆ ☆ V: Could you help me, Miss? R: Yes, of course. V: I'd like to know where a bookstore is? R: Yes, sir. It's downstairs in the basement. Please take the elevator on the right. V: Thank you. R: You're welcome.

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